Booking, payments, QR ticketing, check in and operational visibility designed for long term control, stronger customer experience and scalable digital operations.
Gallop SG has the opportunity to transform from a fragmented booking experience into a unified digital customer journey that improves conversions, operational clarity and long term business control.
Legacy booking experiences create unnecessary friction and weaken the premium Gallop customer journey.
Bookings, payments, ticket validation and reporting should operate in one connected workflow.
Reducing long term dependency on third party booking platforms creates stronger ownership and flexibility.
The solution is designed around a customer story, not isolated software modules.
A modular digital foundation designed around Gallop SG’s current needs and future expansion.
Phased delivery reduces implementation risk while maintaining momentum.
Business validation and technical confirmation.
Customer journey, UX and architecture.
Core platform development and integrations.
Testing, training and deployment.
A transparent equivalent implementation view based on professional delivery effort.
| Workstream | Equivalent Effort |
|---|---|
| Discovery and Validation | Complimentary |
| Design and UX | Structured Delivery Effort |
| Platform Build and Integration | Core Project Investment |
| Testing and Go Live | Included |
Flexible engagement options aligned to ownership preference and commercial appetite.
Best for full long term ownership.
+ SGD 2,000 / month
Balanced ownership and managed support.
Per month · 12 month minimum
Lowest upfront commitment.
Booking workflows, payments, QR validation, admin reporting and operational workflows.
ERP integration, mobile apps, CRM, loyalty and unrelated enterprise systems.
Third party access, payment approvals, business rules confirmation and stakeholder responsiveness.
Gallop specific customer journeys without legacy constraints.
Unified booking, payment and reporting workflows.
Stronger long term ownership and flexibility.
Clear commercial governance designed to protect both Gallop SG and FlowLab throughout delivery.
This proposal remains valid for 30 calendar days from the issue date unless revised or withdrawn by FlowLab.
Strategic ownership follows staged milestone payments. Subscription models are billed monthly in advance based on the selected engagement model.
Requirements outside the agreed functional scope will be separately assessed, discussed and quoted before implementation.
Implementation includes deployment support, bug rectification and post go live stabilisation. Future enhancements are separately scoped.
Third party system limitations, unsupported integrations or access restrictions may affect requested features. Practical alternatives will be proposed where feasible.
Strategic ownership transfers upon full payment, excluding licensed third party components. SaaS models remain under FlowLab managed ownership during the active subscription term.